Upon completion of this course, participants will more effectively & confidently be able to:    

• Hold  themselves and stakeholders accountable
  
• Clarify Roles, Responsibilities, Expectations
  
• Confront inconsistencies and handle Difficult conversations Respectfully
  
• Open up pathways for giving & receiving Information
  
• Build Trust in the Workplace
  
• Utilize techniques for Motivating Accountability
  
•  Develop Decision Making Criteria
  
• Design an Accountability Matrix
  
• Set "Doable" Goals for Success
  
• Clarify Priorities and Manage Time Effectively
  

Accountability is not something you can “put on” someone. Although we can hold people accountable, the first step in creating a culture of accountability is the personal decision to be accountable and model accountable behaviors.
 
   One who is accountable follows through and gets done what they said they    would do.  They are aware that team members depend on the results of their work and that they can be counted on.  An accountable person is pro-active in communicating with stakeholders.  They demonstrate ownership and contribute to a culture of Trust.

This dynamic one-day workshop targets the installation of competency skill sets by first creating self awareness regarding accountability and individual responsibility.  Inter-active style lecture and group discussions of key concepts give participants a frame work for understanding the why, what, who and how of accountability.
Participants will explore fundamental beliefs and values which are vital to modeling personal and team accountability.  They will learn to design an accountability matrix, clarify roles and expectations for accountability and design an effective communication plan for giving and receiving information.  

Participants will also learn to use descriptive language and effective communication skills which are then applied to a proven model for enhancing a culture of accountability. As an Add-On Value, we keep our class size small to ensure participants receive individual performance coaching as part of the skill installation.

KAIO HR Solutions